Frequently Asked Questions


General Information

What is the cancellation and transfer policy?

The Directors College (TDC), to maximize participant learning, strictly controls class size and invests significant resources in pre-program preparation. For these reasons, the college has implemented a cancellation and transfer policy of its programs.

Cancellation or transfers

Participant cancellations and transfers must be received in writing.

Cancellation and transfer penalties

Time Cancellation penalty Transfer penalty
More than 31 days notice $300 n.a.
30 to 14 days notice 50% $300
Less than 14 days notice 100% 100%
No notice 100% 100%

TDC reserves the right to cancel or reschedule programs. If TDC cancels or reschedules a program due to weather or unforeseen circumstances beyond the control of TDC, you are entitled to a full refund. TDC is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a result of such cancellation. If a program in which you are enrolled is cancelled, you will be contacted at the email address you provided when registering. Please ensure a valid and up-to-date email address is available in your TDC profile at all times.

Is tuition for The Directors College tax deductible?

Registration fees paid by individuals, not companies, for The Directors College designation programs are eligible for tuition tax receipts. Receipts are available upon request by sending us an e-mail by November 1.


The Chartered Director (C. Dir.) Program

Where are The Chartered Director Program sessions held?

The Directors College sessions are held in the following locations across Canada:

How do I get from the airport to the session?

Participants are responsible for arranging their own travel to and from the session. The Directors College does not endorse or guarantee any particular travel company or means of transportation as we are not affiliated with any particular travel company. However, here are some options listed by location.

White Oaks Conference Resort and Spa in Niagara-on-the-Lake, ON

For travel to Niagara-on-the-Lake:

Fairmont Hotel Vancouver in Vancouver, BC

Transportation to the hotel:

  • Canada Line Skytrain—The Canada Line Skytrain (light rapid transit system) departs every 12 minutes and every 6 minutes during peak periods to downtown Vancouver. The current fare is $8.75 per person and will take you to Vancouver City Centre Station which is 2 blocks away from the hotel. The trip will take 30 minutes and is recommended for guests with little luggage.
  • Taxi—Taxis are readily available at the Arrivals Level. The trip will take 30 minutes and the cost is a metered rate of approximately $30.00–$35.00. There is also an “Aerocar” limousine stand in the same area which offers sedan cars to our hotel for approximately $45.00–$50.00 but they do not take advance reservations.
  • Private Car—The hotel can arrange a private car and driver for a cost of approximately $145.00. For the private transfer, the driver will be inside the airport with a sign and will assist with luggage. The concierge would require the flight information and a credit card to confirm the car. There would be a 24 hour cancellation for this service. Please contact the Fairmont Hotel Vancouver to book.

When do the modules begin and end?

All sessions run from Thursday at 4:30 pm and officially end at 5:00 pm on Saturday. Accommodations are provided on Thursday and Friday evenings. Meals include Thursday dinner, all day Friday (breakfast, lunch, dinner and all day snacks) and all day Saturday (except dinner). Saturday night accommodations can be arranged for those individuals travelling from outside the province and who make a request in advance of the session.

Is attendance mandatory at all sessions?

For those participants who intend to pursue the C.Dir. designation, attendance at all sessions of all modules is mandatory. If you have a special situation that you feel may warrant an exception to this policy, please advise The Directors College that you would like to make an official request for an exemption to this policy. All such requests will be examined on a case-by-case basis and you will receive notification of the outcome of your request.

How long does it take to complete the C.Dir. Program?

Current students can complete the program as quickly as our program calendar permits (normally 3 to 8 months, depending on the selected start date). Modules 1–4 may be taken in any order; Module 5 must be taken as the fifth and final course of the program. Candidates must complete all five modules within an 18 month period to be eligible for the C.Dir. designation.

If you have a special situation that you feel may warrant an exception to this policy, please email The Directors College to make an official request for an exemption to this policy. All such requests will be examined on a case-by-case basis.

When do delegates complete their C.Dir. examination?

After Module 5, delegates have 14 months to complete the final exam. Delegates will be provided with a list of ten consecutive business days available for the exam and they must provide two date selections within the pre-selected two-week window. Although every effort is made to accommodate the first choice of each delegate, room and proctor availability may require scheduling the exam on their second choice of dates. Exams can be scheduled in major cities across Canada including Vancouver, Calgary, Winnipeg, Ottawa, Toronto, Montreal, St. John’s or Halifax.

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